John Croft, Glan Tanat, Llanyblodwel, Oswestry, Shropshire, SY10 8NQ, England. Tel: (44) 01691 - 828850.
E-Mail: theukuleleman@hotmail.com

Sales Policy

ABBREVIATIONS:
(MINT)
= In as ‘new’ condition as it is realistically possible to get, with original finish (a very rare condition for any old or ‘second hand’ instrument!).
(EXC) = In excellent condition for an instrument of that particular age and make. Minor blemishes here and there.
(VGC) = In very good condition overall, but showing a few signs of age or wear here and there. Nevertheless, the instrument is structurally sound, properly set up and in full playable condition.
(GC) = An instrument in good structural and playable condition, but clearly showing signs of age and wear.

OHSC = Original Hard Shaped Case.
HSC = Hard Shaped Case.
OHC = Original Hard Case.
HC = Hard Case.
OSC = Original Soft Case.
SC = Soft Case (Gig Bag).
CC = Canvas Case.
NC = No Case.

ON HOLD = Instruments/Goods held for a prospective purchaser.
IN TRANSIT = Instrument/Goods arriving soon and shortly available for sale. More details to follow as soon as possible.

*** PHOTOGRAPHS. ALL PHOTOGRAPHS OF ITEMS FOR SALE ON MY WEB SITE HAVE BEEN TAKEN BY ME AND HAVE NOT BEEN DIGITALLY RE-MASTERED OR ALTERED. ***

SALES INFORMATION.
1. All sales carry a 24-hour approval. A condition of sale is that any returned item is sent back to me at the purchasers expense, fully insured, and by the same means by which it was sent by me. Full refund subject to inspection on return.
2.
Check with me the cost of postage, packing, and insurance that has to be added to the cost of your goods.
3.
Don’t forget to include your Name, Full Postal Address, Post Code (Zip Code), and Telephone Number (including area code) with your payment.
4.
For Payments from the U.K. Cheques should be made payable to J. E. Croft and sent to the address beneath the logo at the top of this web page. PLEASE ALLOW UP TO 10 DAYS BEFORE DISPATCH. This allows time for me to take your cheque to the Bank, time for your cheque to ‘clear’, time to pack your goods prior to dispatch, and time for the goods to be delivered. Unfortunately, I am unable to accept payment by credit card.
*** Payment by ‘PayPal’ is no longer acceptable ***.
5. All Inland U.K. parcels are sent by ROYAL MAIL SPECIAL DELIVERY which is very quick and includes full insurance cover on the goods. *** Small packets are NOT insured unless specifically requested, and paid for in advance (SEE NOTE 9).

6. For Payments from ALL OTHER COUNTRIES. ALL PAYMENTS MUST BE BY CHEQUES MADE OUT IN £(GBP). Your Bank will arrange this for you. Cheques should be made payable to J. E. Croft and sent to the address beneath the logo at the top of this web page. Your Bank will probably charge you a fee for making a cheque payable to me in my currency, but my Bank ALSO charges ME a fee for receiving it. Unfortunately, I am unable to accept payment by credit card. PLEASE ALLOW UP TO 10 DAYS BEFORE DISPATCH. This allows time for me to take your cheque to the Bank, time for your cheque to ‘clear’, time to pack your goods prior to dispatch, and time for the goods to be delivered. *** Payment by ‘PayPal’ is no longer acceptable ***.
7. All International Parcels are sent by AIR MAIL using UPS, FEDEX, or PARCEL FORCE ‘INTERNATIONAL DATAPOST’. These services aren’t cheap, but they are quick, provide full insurance cover on the goods, and offer a very useful ‘tracking’ service. Cheaper services are much slower, they don’t provide full insurance cover, and they have no tracking facility. Smaller packages are sent by the normal AIR MAIL service and fully insured.
8.
For all countries EXCEPT E.U. COUNTRIES. If you import an instrument into your country from the U.K. you could be charged import duty or other relevant taxes. Check with your local tax office to see whether import tax is payable on used musical instruments. Trade between all E.U. countries is tax exempt.
9. INSURANCE ADVICE and LEGAL DISCLAIMER.
It is the sole responsibility of the PURCHASER to ensure that all purchases are insured against loss or damage that may occur during postage. The VENDOR therefore accepts no liability in these matters. HOME