Please Read All Points Carefully
1). INSURANCE ADVICE and LEGAL DISCLAIMERS.
a). It is the sole responsibility of the PURCHASER to ensure that all purchases are FULLY INSURED against loss or damage that may occur during postage. The VENDOR therefore accepts no liability in these matters.
b). It is the sole responsibility of the OWNER to ensure that any item or items sent to me for APPRAISAL and/or left with me for SALE are FULLY INSURED against loss or damage that may occur during postage and during the period that the item or items are in my possession. I therefore accept no liability in these matters.
2). All sales carry a 24-hour approval from arrival on condition that any returned item is sent back to me at the expense of the person to whom it was delivered, it must be fully insured, and packed in the original box and packing in which it was sent by me, together with the original receipt. For UK residents, the return posting must be by Royal Mail Special Delivery. Returns from abroad MUST be by AIR MAIL. All returned goods must arrive back in the same condition they were in when they were sent, therefore a full refund is subject to an inspection of all returned goods upon arrival.
3). Check with me the cost of postage, packing and insurance, because this has to be added to the cost of your goods.
4). Don’t forget to include your Name, Full Postal Address, Post Code (Zip Code), and Telephone Number (including area code) with your payment.
Payments from the UK
5). I’m afraid that I am unable to use credit or debit cards for payment, so please arrange for a cheque or a postal order to be sent to me, or arrange with me for the electronic transfer of funds directly into my account.
6). Cheques or Postal Orders should be made payable to J. E. Croft and sent to the address beneath the logo at the top of this web page. PLEASE ALLOW UP TO 10 DAYS (from the arrival of your cheque or Postal Order) BEFORE GOODS ARE DISPATCHED. This allows time for me to take your cheque to the Bank, time for your cheque to ‘clear’, and time for me to pack your goods prior to dispatch.
7). PAYMENT BY ‘PayPal’ is no longer available. Since an incident when ‘PayPal’ could not explain to my satisfaction how several hundred pounds of my money went missing from my account (although the money was returned to my account about three days later), I have refused to use their system.
8). All mainland UK instrument deliveries (except for banjos and other instruments which exceed either the parcel size limit or the insurance limit on this service) are normally sent by ROYAL MAIL SPECIAL DELIVERY, which guarantees ‘next day’ delivery and includes full insurance cover (up to a maximum of £2,500). Other instruments are sent by PARCEL FORCE. *** Items other than instruments are NOT insured unless specifically requested and paid for in advance (SEE NOTE 1). at the top of the page).
Payments from ALL OTHER COUNTRIES
9). I’m afraid that I am unable to use credit or debit cards for payment, so please arrange for an international money order to be sent to me in £(GBP) or arrange with me for the electronic transfer of funds directly into my account.
10). PAYMENTS BY CHEQUES OR MONEY ORDERS MUST BE MADE OUT IN £(GBP). Your Bank will arrange this for you. Cheques or Money Orders should be made payable to J. E. Croft and sent to the address beneath the logo at the top of this web page. PLEASE ALLOW UP TO 10 DAYS (from the arrival of your cheque) BEFORE GOODS ARE DISPATCHED. This allows time for me to take your cheque to the Bank, time for your cheque to ‘clear’, and time for me to pack your goods prior to dispatch.
11). PAYMENT BY ‘PayPal’ is no longer available. Since an incident when ‘PayPal’ could not explain to my satisfaction how several hundred pounds of my money went missing from my account (although the money was returned to my account about three days later), I have refused to use their system.
12). All International Parcels are sent by AIR MAIL using UPS, FEDEX, or PARCEL FORCE ‘INTERNATIONAL’. These services aren’t cheap, but they are quick, provide full insurance cover on the goods, and offer a very useful ‘tracking’ service. Cheaper services are much slower, they don’t provide full insurance cover, and they have no tracking facility. Smaller packages are sent by the normal AIR MAIL service and are fully insured (SEE NOTE 1). at the top of the page).
13). For all countries EXCEPT EU COUNTRIES. If you import an instrument into your country from the UK you could be charged import duty or other relevant taxes. Check with your local tax office to see whether import tax is payable on used musical instruments or other goods that I sell. Trade between all EU countries is tax exempt.
HOME
